Handle immediate danger first
If there is fire, smoke, gas odor, electrical danger, structural instability, contaminated water, a medical risk or another immediate hazard, contact the appropriate emergency service or utility before normal quote comparison.
Do only safe damage-limiting steps
Avoid entering unsafe areas or using equipment you are not qualified to operate. Simple actions such as moving people away from the hazard or documenting visible damage can help without increasing risk.
Document the problem
Take photos from a safe location, note when the problem started, visible symptoms, model numbers if easily accessible, and any recent work or event that may be related.
Ask about dispatch and scope
Confirm arrival expectations, diagnostic or call-out fees, what emergency stabilization includes, and whether permanent repair is quoted separately.
Keep records
Save written quotes, invoices, photos and communications. For insurance-related property damage, follow your insurer’s reporting requirements as well.
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Frequently asked questions
Is this a price quote?
No. This is educational guidance. Actual quotes depend on the job and provider.
Does 1eko perform the work?
No. 1eko is a marketplace that connects consumers with independent service providers when coverage is available.
Is requesting quotes free?
Yes. 1eko is free for consumers to submit a request and compare responses.